Cleaning Questions & Answers
Short, factual answers to the questions Staten Island customers ask us most — what each service covers, what it costs, how scheduling works and where we work. Each answer links to the page with the full detail.
Good Impressions Cleaning LLC has cleaned Staten Island homes and businesses since 2005. We are fully insured and bonded, and our cleaners are our own employees.
House Cleaning
Routine cleaning of the rooms you use every day, booked weekly, bi-weekly, monthly or as a one-time visit.
What is included in house cleaning?
Kitchen surfaces and appliance exteriors, bathroom cleaning and sanitising, dusting of reachable surfaces, vacuuming, mopping and trash removal throughout the home.
House cleaning in Staten IslandHow often should I schedule house cleaning?
Most Staten Island households book bi-weekly. Weekly suits larger families and homes with pets; monthly works if you clean between visits.
House cleaning frequenciesDo you clean apartments and condos?
Yes. We clean apartments, condos, co-ops and townhomes as well as single-family houses.
Residential cleaningDo I need to be home during the cleaning?
No. Many customers give us access instructions and are at work while we clean. You are welcome to be home if you prefer.
How a visit worksDeep Cleaning
A detailed reset that covers everything in a standard clean plus the build-up routine visits skip.
What is deep cleaning?
Deep cleaning is a top-to-bottom clean that adds inside the oven and refrigerator, baseboards, tile and grout scrubbing, door frames, vents and behind movable furniture to a standard clean.
Deep cleaning in Staten IslandWhat is the difference between regular and deep cleaning?
Regular cleaning maintains everyday surfaces; deep cleaning removes months of accumulated grease, soap scum and dust and reaches detail areas. Deep cleaning takes longer and is usually a two-cleaner job.
Regular vs deep cleaning tableWhen should I schedule a deep cleaning?
Before starting recurring service, after renovation work, at a seasonal reset, or before or after a move.
When deep cleaning makes senseMoving Cleaning
Detail cleaning of an empty home, before you unpack or after you move out.
What does move-out cleaning include?
A deep clean of the empty property: inside all cabinets, drawers and closets, appliance interiors, bathrooms, and floors wall to wall so the home is inspection-ready.
Move-in/move-out cleaningShould the home be empty before move-out cleaning?
Yes. We can clean around furniture, but an empty home is what allows a genuinely inspection-ready result.
How move cleaning is scheduledCan I hire cleaners before moving into an apartment?
Yes. Move-in cleaning is the same detail work done before your belongings arrive, so kitchens, bathrooms, closets and floors are sanitised before you unpack.
Move-in vs move-out cleaningCommercial Cleaning
Cleaning for business properties across Staten Island, scheduled around your operating hours.
What is commercial cleaning?
Professional cleaning of business property — offices, retail floors, medical suites, gyms, warehouses and common areas — performed before opening, after closing or overnight.
Commercial cleaning in Staten IslandHow much does commercial cleaning cost?
Commercial work is quoted per site rather than from a rate card, because square footage, agreed scope, visit frequency and the hours you need the work done all change the price.
Commercial pricing factorsHow often should a commercial facility be cleaned?
Frequency follows foot traffic. High-traffic sites with shared restrooms usually need daily or several visits a week; low-traffic sites are often fine weekly.
Commercial cleaning schedulesOffice & Janitorial
Scheduled workspace cleaning and ongoing building maintenance.
What does office cleaning include?
Desks and shared surfaces, restrooms, kitchens and break rooms, conference rooms, reception, floors, trash removal and sanitising of high-touch points on each visit.
Office cleaning in Staten IslandCan office cleaning be scheduled outside business hours?
Yes. Most offices we clean choose before opening or after closing so staff are not working around the cleaning.
After-hours office cleaningWhat are janitorial services?
Recurring maintenance cleaning of a commercial building to a fixed scope — restrooms, floors, trash, common areas and restocking supplies — on an agreed frequency.
Janitorial services in Staten IslandWhat is the difference between a commercial cleaner and a janitorial company?
Janitorial work repeats to a fixed scope on a schedule. Commercial cleaning is the wider category and also covers one-time projects such as post-construction and pre-opening cleans.
Janitorial vs commercial cleaning tablePricing
Our residential rates are published; commercial work is quoted per site.
How much does house cleaning cost in Staten Island?
House cleaning in Staten Island starts at $80 for up to 3 hours. After the minimum, the rate is $25 per hour for one cleaner or $50 per hour for two cleaners.
Staten Island house cleaning pricing guideIs there a minimum charge?
Yes — $80, which covers up to 3 hours of cleaning. Longer visits are billed by the hour after that.
How the minimum worksWhy would you send two cleaners?
Two cleaners are billed at $50 per hour and finish a large job in roughly half the time, which is why we recommend a pair on visits of about 4 hours or more.
One cleaner vs two cleanersHow do I get an exact price?
Call the office or request a quote online with the number of bedrooms and bathrooms, the condition of the home and whether you want a one-time or recurring visit. We quote from that.
Request a free quoteScheduling
When we answer the phone, and how a booking is confirmed.
What are your hours?
Monday to Friday 9 AM–9 PM, Saturday 9 AM–7 PM and Sunday 10 AM–7 PM.
Company informationHow do I book a cleaning?
Request a free quote online or call (718) 841-7436. We confirm the date, time and scope of work with you before the visit.
Book a cleaningDo you offer recurring cleaning plans?
Yes — weekly, bi-weekly and monthly plans for homes and businesses, with consistent cleaners on each visit.
Recurring home cleaningService Areas
Staten Island is our home market; we also take work across New York City.
Does Good Impressions Cleaning serve all of Staten Island?
Yes. We cover every Staten Island neighborhood, from St. George and Stapleton on the North Shore to Great Kills, Annadale and Tottenville on the South Shore.
Staten Island service areaDo you provide cleaning elsewhere in NYC?
Yes. Our office and team are based in Staten Island, and we also serve customers in Brooklyn, Manhattan, Queens and the Bronx.
Cleaning service in BrooklynDo you clean Staten Island offices as well as homes?
Yes. Roughly half our work is commercial: offices, retail, medical suites and other business property on Staten Island.
All cleaning servicesStill have a question?
Call the office and ask. We answer Monday to Friday 9 AM–9 PM, Saturday 9 AM–7 PM and Sunday 10 AM–7 PM.